Registered name: Parfitt Taylor Limited
(Love Your Numbers® is a project from Parfitt Taylor Limited)
This privacy notice tells you what to expect us to do with your personal information.
· Contact details
· What information we collect, use, and why
· Lawful bases and data protection rights
· Where we get personal information from
· How long we keep information
· Who we share information with
· How to complain
07925 277650
We collect or use the following information to provide and improve products and services for clients:
· Names and contact details
· Pronoun preferences
· Payment details (including card or bank information for transfers and direct debits)
· Transaction data (including details about payments to and from you and details of products and services you have purchased)
· Usage data (including information about how you interact with and use our website, products and services)
· Information relating to compliments or complaints
· Video recordings
We collect or use the following personal information for the operation of client or customer accounts:
· Names and contact details
· Purchase or service history
· Account information, including registration details
· Marketing preferences
We collect or use the following personal information for information updates or marketing purposes:
· Names and contact details
· Marketing preferences
· Purchase or account history
We collect or use the following personal information to comply with legal requirements:
· Name
· Contact information
· Any other personal information required to comply with legal obligations
We collect or use the following personal information for dealing with queries, complaints or claims:
· Names and contact details
· Account information
· Purchase or service history
· Customer or client accounts and records
· Financial transaction information
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
· Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
· Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
· Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
· Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
· Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
· Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
· Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information for information updates or marketing purposes are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information to comply with legal requirements:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
· Directly from you
· Suppliers and service providers
· Professional or legal advisors
· Publicly on our website, social media or other marketing and information media
· Suppliers and service providers
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Cookie Policy
This Cookie Policy explains how we use cookies and similar technologies on our website. It supplements our Privacy Policy, which you should also read for a complete understanding of how we collect and use your information.
What are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Cookies can be classified into different categories:
Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable you to navigate the site and use its features.
Performance Cookies: These cookies collect information about how visitors use our website, such as which pages they visit most often. This information is used to improve the performance and functionality of the site.
Functionality Cookies: These cookies allow the website to remember choices you make (such as your language or region) and provide enhanced, more personal features. Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.
Session Cookies: These cookies are temporary and are deleted from your device when you close your browser.
Persistent Cookies: These cookies remain on your device for a longer period of time, or until you manually delete them.
Why do we use Cookies?
We use cookies for a variety of reasons, including:
To ensure the website functions correctly: Strictly necessary cookies are essential for the basic operation of our website.
To improve your browsing experience: Performance and functionality cookies help us understand how you use our website and allow us to personalize your experience.
To analyze website traffic and usage: We use cookies to gather statistical information about how visitors use our website, which helps us to improve its performance and content.
To personalize content and advertising: Targeting/advertising cookies allow us to display advertisements and content that are more relevant to your interests.
To remember your preferences: Functionality cookies allow us to remember your preferences, such as your language or region, so you don't have to re-enter them every time you visit our website.
For security purposes: Cookies can help us to protect our website and your data from unauthorized access.
Types of Cookies We Use:
Google Analytics (Performance): We use Google Analytics to collect information about how visitors use our website. This information helps us to improve the website's performance and content.
Funnel Sketchers (Performance and Functionality): These help our funnels and website to function properly.
Managing Cookies:
You can control and manage cookies in several ways:
Browser Settings: Most web browsers allow you to control cookies through their settings. You can typically block or delete cookies, or set your browser to notify you when a cookie is being set.
Third-Party Tools: There are also third-party tools and browser extensions that can help you manage cookies.
Website Cookie Banner: Our website provides a cookie banner that allows you to manage your cookie preferences.
Please note that blocking or deleting cookies may affect the functionality of our website and your browsing experience.
Copyright © 2025 | Parfitt Taylor Limited | Privacy policy